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100% SATISFACTION ASSURANCE
It is Katahdin Home's goal to achieve a "Best in Class" reputation with its customers. If you are not totally satisfied with the purchase of any Katahdin Home crafted product, you may return it within 30 days for a complete refund. Furthermore, over the years we will replace or repair any Katahdin Home product that fails because of materials or workmanship. Custom work is not refundable, but satisfaction is guaranteed.
HOW TO ORDER
To place an order, you may use the interactive features of this website, or you may call our toll free number 1-888-783-2969. If you prefer, you may fax your order to the same toll free number. And of course, you may order by mail.
We do NOT process payment online. We do collect your MasterCard and VISA if submitted. Because most of our items are made to your order, we may request a down-payment or we may charge you when the item is shipped. We will be in touch with you to discuss delivery and billing.
SHIPPING FEES
Shipping Fees will be added to your order accordingly. We ship most USA orders by UPS Ground. Next Day and 2-Day service is available at an additional charge. Please call us with any special requests or instructions. Appropriate shipping for international orders can be billed to credit card orders, or give us a call at 1-207-783-2969 for an estimate. All international orders must be paid in US funds. We will combine ship multi-item orders when appropriate. Any resultant savings will be credited to your order.
SALES TAX
Maine residents please add 5% sales tax.
Please advise us of anything that we can do to serve your needs. If your order is a gift, we will be happy to enclose a greeting card on your behalf.
We take pride in the thoughtfulness of our products and strive for continuous quality improvement. This guiding principle leads to specifications that are susceptible to change without notice.
Katahdin Home accepts commissions for custom designs, woods, and finishes. Custom work is not refundable, but satisfaction is guaranteed. Call for details.
Quantity discounts are offered on large orders. Please give us a call.